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Terms and Conditions

The Mannin Hotel

Last updated: 8 September 2025

These Terms and Conditions govern all reservations, stays, and use of services at The Mannin Hotel (“the Hotel,” “we,” “us,” “our”). By booking a room, dining, attending an event, or using any of our services, you (“guest,” “you,” “your”) agree to these Terms.

1. Reservations

  • Reservations may be made directly via our website, by telephone, or through approved third-party booking partners.
  • A valid credit or debit card is required at the time of booking to guarantee your reservation.
  • All reservations are subject to availability and confirmation.

2. Rates and Payment

  • Rates are quoted per room, per night, and include VAT where applicable, unless stated otherwise.
  • Additional charges may apply for extra services (e.g., meals, late check-out, event facilities).
  • Payment is required in accordance with the rate plan selected (advance purchase, flexible, etc.).

3. Cancellations and No-Shows

  • Flexible Rate Bookings: Cancellations made up to [insert number] days prior to arrival will not incur a charge. Cancellations made after this period or no-shows will incur a charge equivalent to [insert details, e.g., one night’s stay].
  • Advance Purchase/Non-Refundable Bookings: No refunds or amendments are permitted.
  • Group bookings and event reservations may be subject to separate cancellation policies.

4. Check-In and Check-Out

  • Check-in time is from [insert time, e.g., 3:00 pm] on the day of arrival.
  • Check-out time is [insert time, e.g., 11:00 am] on the day of departure.
  • Early check-in and late check-out requests are subject to availability and may incur additional charges.

5. Guest Responsibilities

  • Guests must conduct themselves in a respectful manner and in compliance with hotel policies.
  • Smoking is prohibited in all indoor areas of the Hotel. A cleaning fee will apply for violations.
  • Only registered guests are permitted in hotel rooms. Visitors must be signed in at reception.
  • Guests are responsible for any damage caused to hotel property during their stay.

6. Restaurant and Event Bookings

  • Reservations for the restaurant and events must be made in advance and are subject to availability.
  • Cancellation policies for dining and events will be communicated at the time of booking.
  • The Hotel reserves the right to refuse service or entry if guests are deemed to be in breach of policies.

7. Liability

  • The Hotel accepts no responsibility for loss, damage, or theft of personal belongings. Guests are encouraged to use in-room safes where provided.
  • The Hotel’s liability to guests is limited to the maximum extent permitted by law.
  • Nothing in these Terms limits liability for death or personal injury caused by negligence.

8. Force Majeure

The Hotel shall not be held liable or deemed in breach of these Terms for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, government actions, or power failures.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Isle of Man. Any disputes shall be subject to the exclusive jurisdiction of the Isle of Man courts.

10. Contact Us

If you have any questions regarding these Terms, please contact us:

The Mannin Hotel
8–16 Broadway
Douglas
IM2 4EL
Isle of Man

Email: info@manninhotel.im
Phone: +44 (0)1624 602555