Privacy Policy
The Mannin Hotel
Last updated: 8 September 2025
This Privacy Policy explains how The Mannin Hotel (“the Hotel,” “we,” “us,” “our”) collects, uses, stores, and protects your personal information when you interact with us, whether through our website, by telephone, email, or in person. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal details: name, address, email, phone number, payment information, and booking history.
- Booking and stay information: room preferences, special requests, and details relevant to your stay or event.
- Website usage data: information collected automatically such as IP address, browser type, and browsing activity on our website.
- Communications: any correspondence between you and the Hotel, including emails and telephone calls.
2. How We Use Your Information
- To process and manage your reservations and bookings.
- To provide customer service and respond to enquiries.
- To personalise your experience with us and improve our services.
- To send important updates about your booking or stay.
- To comply with legal obligations and regulatory requirements.
- For marketing purposes, where you have consented.
3. Sharing Your Information
- We do not sell your personal information.
- Your data may be shared with trusted third-party service providers (e.g., booking platforms, payment processors) strictly for the purpose of providing our services.
- We may disclose information if required by law or to protect the safety and security of our guests, staff, and property.
4. Data Storage and Security
- We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
- Your personal data will only be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request deletion of your data, subject to legal or contractual restrictions.
- Object to certain processing activities, including direct marketing.
- Request transfer of your data to another service provider (data portability).
If you wish to exercise any of these rights, please contact us using the details below.
6. Cookies
Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some website features may not function properly as a result.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
The Mannin Hotel
8–16 Broadway
Douglas
IM2 4EL
Isle of Man
Email: info@manninhotel.im
Phone: +44 (0)1624 602555